Posted on 20 November, 2009 | No Comments
Most of us don’t like people who impose their short-fused agendas upon us. Words like insensitive, demanding, and domineering are used to describe people we consider difficult. Descriptive terms like these are destructive to businesses and to relationships because all descriptive language does is depict or describe things as they currently are without providing any language of how to change the situation. But what if there were other ways to respond to difficult situations and difficult people? What if you could use language differently to create a new possibility, a new future? Read more